Throughout the site, the terms “we”, “us” and “our” refer to Rocket Ride-ons.

Rocket Ride-ons offers this website, all information and services available from this site to you, the user. This is conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/or purchasing something from us you are accepting our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein.

These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site you are agreeing to be bound by the Terms of Service set out. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

By agreeing to these Terms of Service, you represent that you are at least the age of 18 and that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose or violate any laws in your jurisdiction.

All our products are Domestic Use Only PLEASE NOTE: All our products are classed as toys and as such NOT road legal. If you are concerned about where you are allowed to use items such as Ride-on Cars, jeeps, quads etc please consult your local council for advice. We can only confirm that it is legal to use these items on private land with permission of the land owner.

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

We are not responsible if any of the information available on this site is not accurate, complete or current. This includes but is not limited to images, descriptions, product features, product specifications, age groups (these are solely for reference and to help give an idea of the overall size of the product. It may not reflect what the manufacturers state for the item) or product dimensions. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

If a product is advertised as 'universal' we advise this to mean that the item is compatible with a wide range of makes and models from different manufactures. We do not however guarantee that it will work with all makes and models. We will not be held accountable if the item is not compatible and you will be responsible for the return cost.

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Pre-Orders are based on estimated dates and are provided as a guide for when we expect the item to be back in stock, they are not a delivery date (items maybe delivery earlier than the stated date as well as later) and are subject to change without notice.

We have made every effort to give accurate representations of products by the use of images and details of included features where possible. However, the colours we use, as well as the display and colour capabilities of the equipment you use to view our website, may affect the colours you actually see on the screen and so the colour of the item you receive may differ from the one you saw on your screen when ordering. Additionally products may be updated or modified by the manufactures without notice. Because of these factors we do not guarantee that the product you receive will be exactly the same as the one displayed in the images on our website.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy.

Your submission of personal information through the store is governed by our privacy policy We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk.

The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Rocket Ride-ons, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Warranty:

All Battery Operated Ride-on Toys (“Ride-On”) come with a 3 months Limited Warranty, please see below for details of parts not covered by warranty (“Warranty”) which extends to the original retail purchaser only, proof of purchase will be required to validate any claim.

Please Note: Part or model specifications are subject to change without notice. You are required to keep the box the Ride-on was delivered in for the duration of the warranty, failure to do so may invalidate the Warranty.

By purchasing and using your new Battery Operated Ride-on Toy (“Ride-On”) you agree to be bound by the terms of this Warranty as set out below.

What the Warranty covers:

This Warranty only covers defects in materials or workmanship which result in the Ride-on malfunctioning. -

The Warranty is only valid if the electric Ride-on is used under normal conditions for its intended purposes by a person who is below the maximum weight as stated by the manufacturer, who properly fits in the toy and is capable of controlling the toy correctly.

The Warranty is also only valid if the assembly of the Ride-on was performed correctly, the Ride-on has not been modified in any way and has also been maintained correctly and any adjustments that are made are only done in accordance with those described in the owner’s manual provided with the Ride-on

The Warranty is only valid in the UK The Warranty does not cover and will be voided if: 

The Ride-on is used in a manner contrary to the instructions as stated in the Owner’s Manual included with the Ride-on.

If the Ride-on is exported outside of the UK.

If the Ride-on is incorrectly assembled.

If the Ride-on is damaged due to incorrect use, misuse, accident or abuse.

If the Ride-on is damaged due to alterations or modifications which have been made to the Ride-on or repairs performed by an unauthorized engineer.

If the owner of the Ride-on has failed to perform regular, correct maintenance.

If the Ride-on is rented or used for commercial purposes.

The warranty does not cover normal wear and tear or any other causes not arising from defects in materials or workmanship.

The Warranty does not cover Batteries, Steering Wheels, cosmetic parts or any other components that wear with use as detailed below:

Please note we only offer 28 days warranty for the batteries that are provided with any items sold. In every sale the item is checked by our staff prior to despatch and the battery is fully tested. If in a situation the item becomes un-useable due to a faulty battery then the customer will be liable for Courier charge incurred to get the replacement battery out. We will provide the battery free of charge but the shipping charge must be met by the customer. This is providing that the battery is within the warranty period. After Warranty period, the customer is liable to pay for the battery and shipping cost..

Steering wheels are not covered as the steering wheel is often used to lift the Ride-on, an action they are not design for and we strongly advise against. We class damaged or broken steering wheels as normal wear and tear and as such they are not covered by the Warranty.

Mirrors, Doors, Body plastics, Stickers & Decals, Decorations & Accessories and Seats & Seat coverings are classed as cosmetic parts and are not considered as essential for the operation of the Ride-on.

Unfortunately items made from moulded plastic may have slight mould irregularities such as small dents in the plastic or scratches, these are an unavoidable side effect of the manufacturing process and happen when the sheet plastic is being moulded into shape. These irregularities are purely cosmetic and do not affect the operation of the toy and as such are not considered a warranty issue.

Components that wear with use including but not limited to tyres/wheels, wires, chains or belts.

In order to rectify any Warranty issues we will:

Repair and replace parts covered by the Warranty as long as they are caused through manufacturing defect or fault of production which caused the product to malfunction, as well as repair of a fault of the material of the products construction which resulted in the product malfunctioning.

In order to address Warranty issues we will issue parts that you will be responsible for fitting. - If parts fail to correct the issue we will action a Service and Repair where you will need to return it to us in order to correctly identify the fault and fix the Ride-on. If we are unable to fix the Ride-on after our technicians have investigated the issue and the fault is covered by the Warranty guidelines as stated above we will provide a replacement, if a replacement is not available we will issue store credit.

We do not issue refunds for products outside of the 14 days refund period.

We will not be held liable for incidental or consequential loss, injury or damage, due directly or indirectly from use of the Ride-on product.

Governing Law:

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.

Changes To Terms Of Service:

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.